Phone Sales

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Ecommerce Abandoned Checkout Recovery: Phone Call Script

Calling abandoned cart customers isn’t cold calling. It’s “hot calling”. Most of us hate unsolicited phone calls because we're not interested. But Cart Abandon phone calls are to hot, interested and ready to buy customers.

Post on 
July 17, 2019
By 
Ahmad Iqbal
 min read
5
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How to Thank Your Customers: Call Script for Ecommerce Merchants

I started calling abandoned cart customers in my effort to convert shoppers around 6 months ago. The results were extremely positive seeing a 55% abandoned cart recovery rate. Given the success I recently decided to also call those shoppers purchased and just say “Thank You.”

Post on 
July 17, 2019
By 
Ahmad Iqbal
 min read
2
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Calling Abandoned Carts: Why, When and How you should phone your customers

After running my store for over a year and reading hundreds of blogs and articles around increasing sales and optimizing conversions, none helped me as much as this one simple tactic. Calling my customers.

Post on 
July 17, 2019
By 
Ahmad Iqbal
 min read
4
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Asking for Phone Numbers: Optional, Required, or Hidden?

Should you ask for phone numbers in your checkout forms? What about making it optional? In this post we will look at the pros and cons of each option. Spoiler: it's always better to ask for numbers.

Post on 
July 17, 2019
By 
Ahmad Iqbal
 min read
5
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Thanking your Customers: A Phone Call Script

You don't always need to call a customer when you want something from them. Sometimes you should just call customers to say thank you, no strings attached. You'll almost be able to hear the brand loyalty developing on the phone.

Post on 
July 17, 2019
By 
HMS Team
 min read
3